Politique d'expédition
Shipping:
All our packages are delivered by Purolator Ground service, where their service is applicable. We reserve the right, exceptionally, to apply a surcharge due to the distance of the delivery address. If your purchase does not qualify for standard delivery, we will contact you as soon as possible.
Shipping rates:
Quebec:
All our packages are delivered by Purolator Ground service, where their service is applicable. We reserve the right, exceptionally, to apply a surcharge due to the distance of the delivery address. If your purchase does not qualify for standard delivery, we will contact you as soon as possible.
Shipping rates:
Quebec:
- Standard products, orders of $150 and more ship free
- Standard products, orders of $150 and less ship for $15
- Non-standard products: a $30 shipping fee will be applied to the order
Other Canadian provinces:
- Standard products, orders of $150 and more ship for $15.00
- Standard products, orders of $150 and less ship for $30.00
- Non-standard products: a $40 shipping fee will be applied to the order
United States:
- Standard products ship for $30.00
- Non-standard products: a $75 shipping fee will be applied to the order
- We are not responsible for additional duty & import fees
Non-standard products include, but are not limited to, saddles, barrels, etc... Please note that orders of some very large and/or heavy items that cannot be shipped by Purolator ground will be contact by email with instructions on how to proceed.
Once your order is placed on the site, processing and delivery times vary between 7 to 10 business days.
In the event that your order is returned to us because you did not claim it or a wrong address was provided at the time of purchase, we will refund your purchase minus the applicable shipping charges depending on your purchase (between $15 and $40). If you wish to have your order reshipped, additional shipping charges will apply.